Jiliraja Terms and Conditions – Complete Platform Usage Guide

By accessing, registering, or using any service provided by jiliraja, you acknowledge that you have read, understood, and agreed to be bound by all terms and conditions stated in this document. If you do not agree with any part of these terms, you are not permitted to use the jiliraja platform.

Jiliraja reserves the right to update or modify these terms at any time without prior notice. It is your responsibility to review these terms periodically. Continued use of the platform after any changes are made constitutes your acceptance of the updated terms.

To register and use the jiliraja platform, you must meet the following requirements:

• Be at least 18 years of age at the time of registration
• Not residing in a region or jurisdiction where online gambling is illegal
• Provide accurate, complete, and up-to-date personal information during registration
• Not having a previously closed or suspended account at jiliraja without authorisation to re-register
• Register one account only – multiple accounts per individual are strictly prohibited

Jiliraja implements an identity verification (KYC) process to confirm the validity of information provided. Documents that may be requested include a national ID, passport, or other official documents that can verify your identity and age. The KYC process is completed promptly — typically within 24 hours of document submission.

Jiliraja supports a range of local Malaysian payment methods for deposits and withdrawals, including DuitNow, FPX, Maybank2u, CIMB Clicks, Touch 'n Go eWallet, and more. All transactions are secured by 256-bit SSL encryption technology.

Regarding Deposits:

• The minimum deposit limit is MYR 10 unless otherwise stated
• Deposits are processed and credited to your account instantly
• Deposited funds must be used for wagering activity only
• Jiliraja reserves the right to reject any deposit suspected of originating from an unlawful source

Regarding Withdrawals:

• Withdrawals may only be made to the same account or payment method used for the original deposit
• Withdrawal requests are processed within 1–24 hours depending on the chosen method
• Full KYC verification is required before your first withdrawal can be processed
• Jiliraja reserves the right to temporarily hold withdrawals for security review purposes if necessary
• All withdrawals must meet bonus rollover requirements if there is an active bonus in the account

Jiliraja offers a variety of bonuses and promotions to members, including welcome bonuses, reload bonuses, cashback, daily bonuses, and promotions tied to specific sporting events. All bonuses are subject to the following conditions:

• Each bonus has a rollover requirement that must be met before a withdrawal can be made
• The wagering requirement is calculated based on the bonus amount (or the deposit + bonus amount, depending on the specific promotion) multiplied by the stated multiplier
• Bonuses cannot be transferred between accounts or converted to cash without meeting the wagering requirements
• Jiliraja reserves the right to cancel any bonus suspected of being obtained through fraud or system abuse
• Where bonus terms conflict between a promotion and the general terms, the general terms shall apply unless otherwise stated
• Bonuses are limited to one claim per user, per household, per IP address, and per device

Jiliraja reserves the right to amend, suspend, or cancel any promotion at any time. Players found abusing the bonus system through inauthentic low-risk wagering (e.g. two-sided betting to complete wagering requirements) will forfeit the associated bonus and winnings.

All games available at jiliraja – including Slots, Live Casino, bingo, and Sports Betting – have their own rules that players should understand before playing. Game-specific rules can be found within each game's interface.

• The outcome of all games is final once the round or bet has been completed
• Technical issues such as internet disruptions during gameplay will be resolved in accordance with established policy – the outcome processed by the server shall be the final result
• Any attempt to exploit software bugs, use automated software (bots), or other means to gain an unfair advantage is strictly prohibited
• Confirmed sports bets cannot be cancelled except under permitted circumstances (e.g. match cancellation)
• Sporting events that are postponed and not resumed within the designated timeframe will result in bet cancellation and a full refund to the player

As a jiliraja user, you agree not to engage in any of the following activities:

• Registering or using the platform if you are under 18 years of age
• Using the platform for money laundering or any criminal activity
• Opening more than one account at jiliraja
• Sharing your account login credentials with any third party
• Disrupting, attacking, or attempting to access areas of the platform you are not authorised to enter
• Spreading false or misleading information about jiliraja to other users
• Using any method to exploit or defraud the payment system, bonuses, or games

Jiliraja reserves the right to take action against any account involved in the above activities, including account freezing, withdrawal denial, and reporting to relevant authorities where required.

Jiliraja provides the platform on an "as is" and "as available" basis. While we strive to ensure uninterrupted operation, we cannot guarantee that the service will always be free from errors or technical disruptions.

• Jiliraja is not liable for any losses arising from technical failures beyond our control
• We are not responsible for betting outcomes influenced by information you obtained from external sources
• Users are solely responsible for their own betting decisions
• Jiliraja's maximum liability to any user is limited to the total amount deposited by that user

Gaming and betting carry financial risk. jiliraja encourages all users to understand these risks and only play with amounts they can afford to lose.

You may close your jiliraja account at any time by contacting our customer support team. Before closure, ensure all eligible balances have been withdrawn in accordance with the established procedures.

Jiliraja reserves the right to suspend or close your account under the following circumstances:

• Breach of the terms and conditions stated in this document
• Confirmation that the user is under 18 years of age
• User-initiated self-exclusion request
• Suspicious activity or evidence of money laundering
• Failure to pass KYC verification within the stipulated period
• Instructions from relevant authorities

In the event of closure due to a terms violation, jiliraja reserves the right to withhold or forfeit any balances, bonuses, and winnings associated with the offending activity.

Jiliraja is committed to protecting the privacy and personal data of its users. The collection, processing, and storage of your personal data is carried out in accordance with the jiliraja Privacy Policy, which forms part of this agreement.

• Personal data is collected solely for legitimate purposes necessary to operate the platform
• Your information will not be sold to third parties for marketing purposes without your consent
• You have the right to request access, correction, or deletion of your personal data
• Jiliraja uses 256-bit SSL encryption to protect all data transmitted through the platform

For more information on how we manage your data, please refer to jiliraja Privacy Policy.

For any dispute regarding your account, transactions, or game outcomes, the first step is to contact the jiliraja customer support team via live chat. We aim to resolve all complaints within 72 hours.

If a resolution cannot be reached through customer support, the matter may be escalated to jiliraja management for further review. Management's decision is final on all matters relating to the jiliraja platform and games.

These terms and conditions are governed by applicable law. Any legal action relating to these terms must be submitted to the relevant jurisdiction.