Your winnings can be withdrawn anytime via DuitNow, FPX, Touch 'n Go, Boost, GrabPay, and bank transfer – all in Malaysian Ringgit with no hassle.
JiliRaja supports all major payment methods in Malaysia to make your withdrawal process as convenient as possible.
Withdraw straight to your phone number or IC number via DuitNow. Processes within minutes and available 24 hours a day.
Within 30 minutesSupports all major Malaysia banks – Maybank, CIMB, RHB, Hong Leong, Public Bank, AmBank, and more via the secure FPX system.
1–3 working hoursReceive withdrawal funds directly to your Touch 'n Go eWallet. Ideal for users who prefer card-free transactions.
Within 1 hourWithdraw directly to your Boost account. Ideal for users who actively use Boost in their daily transactions.
Within 1 hourWithdraw funds to your GrabPay wallet with ease. Perfect for users who rely on the Grab app in their everyday lives.
Within 1 hourWithdraw to a Malaysia debit or credit card registered to your account. Secure process with additional verification for your protection.
1–3 business days
Follow this quick guide to ensure your withdrawal requests are processed smoothly and quickly.
Open the JiliRaja app or website and log in with your account credentials. Make sure your two-factor authentication (2FA) is active for added security during the withdrawal process.
From the main menu, select "Wallet" or "Withdrawal". You will see your current balance and the available withdrawal method options for your account.
Select your preferred withdrawal method – DuitNow, bank transfer, Touch 'n Go, or others. Enter the amount you wish to withdraw and verify the recipient account details.
Review all details carefully before confirming. An SMS or email verification code will be sent as part of the two-step verification process to protect your account.
The jiliraja team runs standard security checks on every withdrawal request. This is a protective measure to ensure your funds are sent to the correct recipient.
Once approved, funds will be credited to your chosen withdrawal method. You will receive a confirmation notification via the app or email once the process is complete.
All limits and timeframes below are general information. Exact details depend on your membership tier and account verification status.
| Method | Minimum Limit | Maximum Limit/Day | Processing Time | Status |
|---|---|---|---|---|
| DuitNow Transfer | MYR 30 | MYR 50,000 | 10–30 minutes | Active |
| Bank Transfer (FPX) | MYR 50 | MYR 100,000 | 1–3 hours | Active |
| Touch 'n Go eWallet | MYR 20 | MYR 10,000 | 15–60 minutes | Active |
| Boost eWallet | MYR 20 | MYR 10,000 | 15–60 minutes | Active |
| GrabPay | MYR 20 | MYR 10,000 | 15–60 minutes | Active |
| Registered Bank Card | MYR 100 | MYR 30,000 | 1–3 business days | Active |
* Daily withdrawal limits may vary based on your account's VIP level. Review Terms & Conditions for more information.
When it comes to online entertainment platforms, one of the most common questions among Malaysian users is about withdrawals — how long the process takes, whether it's safe, and what methods are available. At JiliRaja, we understand that user trust is our most valuable asset, which is why our withdrawal system is built with speed, security and convenience as top priorities.
Unlike some platforms that make users wait days to receive their money, JiliRaja processes most withdrawal requests in a short timeframe. For eWallet methods such as Touch 'n Go, Boost, and GrabPay, the process typically completes in under an hour. For bank transfers via FPX, funds usually arrive within a few hours on business days.
One important thing every jiliraja member should understand is the significance of completing the identity verification or KYC (Know Your Customer) process. This involves submitting a valid ID document – typically a Malaysia IC or passport – along with proof of current address.
Why does this matter? KYC is more than just an administrative requirement. It is a security mechanism that protects you from unauthorised account access and ensures your funds can only be withdrawn by the rightful account owner. Once KYC is complete, the withdrawal process becomes smoother as no additional identity verification is required each time you submit a new request.
The KYC process at jiliraja is straightforward and can be completed entirely via the mobile app. You will need to upload a clear photo of your ID document and a selfie holding that document. Our team will review and approve your submission in a short time.
Every withdrawal transaction at jiliraja is secured with 256-bit SSL encryption – the same standard used by leading financial institutions worldwide. This means all communication between your device and jiliraja's servers is protected against any interception or data tampering.
Beyond encryption, jiliraja also uses a two-factor authentication (2FA) system for every withdrawal request. You will receive a verification code via SMS or email that must be entered before the transaction can proceed. This extra step ensures that even if someone knows your account password, they cannot withdraw funds without access to your registered phone number or email.
Among Malaysian users, withdrawals via eWallet — especially Touch 'n Go and DuitNow — have become the most popular choice. This comes as no surprise given the significant rise in eWallet adoption across Malaysia in recent years, with many users already integrating these services into their daily routines.
The key advantage of eWallet withdrawals is speed. Unlike traditional bank transfers that can take several hours, transfers to an eWallet are typically completed within 15 to 60 minutes. This means you can access your winnings sooner — whether for daily expenses, bill payments or other purposes.
JiliRaja supports all major Malaysian eWallets including Touch 'n Go, Boost and GrabPay. Simply ensure your eWallet account is verified and linked to the same phone number registered with JiliRaja for a smooth withdrawal experience.
Don't wait until you're ready to make your first withdrawal to complete identity verification. Finish your KYC during registration so there are no delays when you're ready to withdraw.
If speed is your priority, choose DuitNow or an eWallet over a bank transfer. Processing is typically faster and available at any time, including public holidays.
Use the "Transaction History" feature in your account to monitor the status of your withdrawal requests. This helps you identify any issues that may require follow-up action.
Errors in your bank account number or eWallet number can cause delays or transaction failures. Double-check all details before confirming your withdrawal request.
If your withdrawal is taking longer than usual, don't hesitate to reach out to the jiliraja support team via live chat. Our team is available 24 hours a day.
Purpose-built with an understanding of Malaysian users' needs, prioritising speed and security.
Withdrawal requests are processed every day without interruption – including weekends and public holidays.
JiliRaja does not charge any processing fees for standard withdrawals across all supported methods.
Every transaction is protected with SSL encryption and two-factor authentication for maximum security.
Submit a withdrawal request directly from the JiliRaja app on your phone — no desktop needed.
Answers to the most frequently asked questions about the withdrawal process at jiliraja.