Play Smart

Jiliraja Responsible Gaming – Safe Play Guide

JiliRaja believes that true entertainment begins when you play in control. We provide the tools and support to keep your gaming experience enjoyable, safe, and responsible.

Self-control tools available
Play time limit
24/7 Support
JiliRaja's Commitment

Our Six Pillars of Responsible Gaming

From personal control tools to professional support — here is how JiliRaja looks after every player's wellbeing.

Personal Deposit Limit

Set daily, weekly or monthly deposit limits based on what you can afford. Limits take effect immediately and can only be lowered, not raised, within the set period.

Session Play Time Limit

Set a time limit for your gaming sessions. When the limit is reached, the platform will send a reminder and offer you the option to take a break before starting your next session.

Play Break (Time-Out)

Need a break? Activate the time-out feature to temporarily suspend your account for 24 hours, 7 days, 30 days or a custom duration of your choice.

Self-Exclusion

For those who feel they need a longer break, the self-exclusion option lets you fully close access to your account for a period of 6 months to 5 years.

Maximum Loss Limit

Set the maximum loss amount you are willing to accept within a given period. Once this limit is reached, the platform automatically blocks further betting for that period.

24/7 Professional Support

The jiliraja support team is trained to assist players who need guidance on responsible gaming. Reach us anytime via live chat within the platform.

Warning Signs

Is Gambling Starting to Become a Problem?

Be honest with yourself. If you recognise the following signs, it may be time to pause and seek help.

You frequently play longer than planned and find it hard to stop even when you have decided to do so.

You find yourself borrowing money, dipping into emergency savings, or neglecting everyday bills just to keep playing.

Gambling has caused arguments with family or friends, and you have started hiding your gaming activity from loved ones.

You often try to "chase" losses with bigger bets — a cycle that rarely delivers the outcome you are hoping for.

Interest in hobbies, work or social relationships starts to decline as gaming takes priority over other aspects of your life.

Sleep is disrupted, stress levels rise and your mood frequently depends on whether you won or lost that day.

Important: Recognising the problem is the bravest first step. If two or more of the signs above apply to you, please contact the jiliraja support team or activate the self-exclusion feature right away.
Self-Control Tools

How to Use JiliRaja's Protection Tools

All self-control tools are accessible directly from your account settings. Simple, fast and effective immediately.

1
Log in to your JiliRaja account

Access the platform via the JiliRaja website or mobile app. Make sure you are using your own account to make any changes to your settings.

2
Go to Account Settings

Click the profile icon at the top of the platform and select "Account Settings" or "Responsible Gaming" from the available menu.

3
Choose the right control tool

Pick from a range of options — deposit limits, time limits, loss limits, time-out or self-exclusion — based on what works best for you.

4
Set your value and duration

Enter your desired limit value or duration. All limits take effect immediately and cannot be increased instantly — this is to keep you protected at all times.

5
Confirm your settings

All done. You will receive a confirmation via email and an in-platform notification. If you need any assistance, our support team is available 24/7.

Hard Limit — Cannot Be Exceeded: Unlike some other platforms, limits you set on jiliraja are final for the chosen period. There is no shortcut to increase a limit instantly — this protection exists for your own benefit.
Limit Options

JiliRaja Self-Control Options Schedule

Choose the limit that best fits your lifestyle and financial situation.

Control Type Duration Options Effective Date How to Change Limits
Deposit Limit Daily / Weekly / Monthly Instant Can be reduced immediately; increases require a 7-day waiting period
Loss Limit Daily / Weekly / Monthly Instant Can be reduced immediately; increases require a 7-day waiting period
Session Time Limit Per session (30 min – 8 hrs) Instant Can be changed before the next session begins
Time-Out 24 hours / 7 days / 30 days / 90 days Instant Cannot be cancelled before the period ends
Self-Exclusion 6 months / 1 year / 3 years / 5 years / Permanent Instant Cannot be cancelled; contact support after the period ends
Expert Tip: We recommend setting a deposit limit before starting your very first session. This helps you enjoy the entertainment without the risk of exceeding your financial means.
Player Guide

Healthy Play Principles at jiliraja

Follow these simple principles to keep gaming fun and stress-free, not a burden.

01
Play for Fun

Treat gaming as entertainment, not a source of income. Money spent on playing is a leisure cost, just like going to the cinema or dining out.

02
Set a Budget Before Playing

Decide how much you are comfortable spending before opening the platform. Once your budget is used up, stop — regardless of whether you won or lost that session.

03
Take Regular Breaks

Playing continuously can cloud your judgment. Take a break of at least 10–15 minutes every hour to reassess your situation with a clearer head.

04
Don't Chase Losses

Trying to "chase" losses with larger bets is one of the clearest signs of problem gambling. Accept losses as a natural part of the game.

Responsible Gaming Practices
  • Play only when you feel calm and in good spirits
  • Take care of key responsibilities before playing
  • Maintain a healthy balance between gaming and other activities
  • Be honest with yourself about your gaming habits
  • Use the self-control tools provided proactively
Things to Avoid
  • Playing while angry, sad, or stressed
  • Spending money needed for essentials such as rent or bills
  • Hiding gaming activity from family members
  • Playing after drinking alcohol or when drowsy
  • Borrowing money solely to fund gambling
FAQ

FAQ – Responsible Gaming

Answers to the most frequently asked questions about responsible gaming at JiliRaja.

Log in to your jiliraja account, go to "Account Settings" and select "Responsible Gaming". There you can set daily, weekly or monthly deposit limits. Limits take effect immediately upon confirmation. To lower a limit, the change is processed right away. To raise a limit, a 7-day waiting period applies as an added layer of protection.

Time-Out is a temporary break lasting from 24 hours up to 90 days. It suits players who want to step away briefly without permanently closing their account. Once the time-out period ends, the account reactivates automatically. Self-exclusion is a more serious step — it blocks account access for a period of 6 months up to permanently, and cannot be reversed before the period ends. It is recommended for anyone who feels they need help overcoming a gambling problem.

No — self-exclusion cannot be cancelled before the set period ends. This is a protection policy we enforce strictly in the best interests of the player. Once the period expires, you will need to contact the jiliraja support team directly to request account reactivation. We may recommend speaking with a counsellor before reactivation is approved.

Yes. jiliraja enforces a strict age verification process at registration and during KYC. Identity documents are required to confirm that the player is at least 18 years old. Any account found to have been registered by an underage individual will be closed immediately and all remaining balances returned to their legal guardian.

In addition to jiliraja support available 24/7 via live chat, you are encouraged to reach out to professional organisations that offer free and confidential assistance. If you or someone you care about needs help, do not hesitate to speak with a mental health professional or a counsellor specialising in gambling addiction. Remember — seeking help is a sign of strength, not weakness.

Speaking with them openly and without judgment is the most effective first step. Avoid giving money or paying debts related to gambling, as this can make things worse. Encourage them to seek professional help and offer unconditional support. You can also contact the JiliRaja support team for guidance on how to report an account that may be at risk.
Play Smart

Enjoy the Entertainment, Stay in Control

Create your JiliRaja account today and set your limits from the start. The best entertainment is entertainment that doesn't weigh you down — we're here to make sure of that.

Deposit limit available Quick self-exclusion 24/7 Support Players 18+ only
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